Shipping policy
SHIPPING POLICY
FREE Delivery
We offer FREE Delivery on orders over $300 to NSW, ACT, QLD and VIC*
NOTE: This offer applies to standard delivery only and excludes bulky items and some Rural and Regional Areas.
If you live in TAS, NT, SA or WA and would like to purchase an product, please contact us for a quote.
Bulky Items
Bulky Items will incur additional freight and handling charges.
The delivery fee for bulky items is calculated by the size and weight of item/s, plus the delivery location.
Bulky items are defined as any item or shipment that exceeds any of the following;
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18kg in weight
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100cm in length
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0.20 cubic metres in volume
Sleep Breathe Care Mobility (SBCM) reserves the right to refuse a sale with free delivery if any item or combine shipment size, even if it processed at check out as a free delivery sale via the website or if the delivery destination is in a rural or regional location, even in NSW, ACT, QLD or VIC.
In cases where an online sale occurs and is processed incorrectly with free delivery, SBCM will contact the purchaser to discuss deliver fees and refund will be offered if terms are not agreed.
Delivery Fees
Where delivery fees are applicable, they will be applied to the order after the delivery address has been added in shopping cart. These fees will depend on the product selection and delivery destination.
Shipping Time
Items In stock
We aim to process these orders 1-2 business days from receiving it.
Delivery time Estimates after dispatch:
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Sydney and Brisbane are usually 1-3 business days.
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Melbourne is 2-4 business days.
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Northern Queensland 5-7 business days.
Items Ordered on Demand
These items are ordered on demand from the supplier. Please allow 3-7 days for dispatch or collection from store.
Delivery time Estimates after dispatch:
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Sydney and Brisbane are usually 1-3 business days.
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Melbourne is 2-4 business days.
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Northern Queensland 5-7 business days.
Note: These timeframes are estimates and may depend on any congestion in the network or industrial action.
